When a storm hits, the aftermath can be overwhelming. Damaged property, fallen trees, and unexpected expenses can leave homeowners unsure about the next steps. If you’ve filed an insurance claim, a critical part of the process is working with your insurance adjuster. To ensure you’re prepared and maximize your claim, here are five essential questions to ask your insurance adjuster after a storm.

1. What Does My Policy Cover?
Understanding the specifics of your insurance policy is crucial. Ask your adjuster to explain:
– The types of damage your policy covers (wind, hail, water, etc.).
– Any exclusions or limits that may apply.

Why This Matters: Policies often include nuanced language that can affect your claim. Knowing what’s covered ensures you can dispute any discrepancies in the claim process.

2. How Long Will the Claims Process Take?
Delays in the claims process can be frustrating, especially when you need immediate repairs. Ask:
– The expected timeline for inspections, approvals, and payouts.
– If temporary living expenses are covered while your home is being repaired.

Why This Matters: Clear timelines help you plan for interim solutions like temporary housing or short-term repairs.

3. Can I Hire My Own Contractor or Public Adjuster?
Insurance companies may recommend their own contractors, but you might prefer hiring someone you trust. Clarify:
– Whether you’re required to use their recommended contractor.
– If hiring a public adjuster could help maximize your claim.

Why This Matters:** A trusted contractor or public adjuster can ensure your property is fully restored and your claim reflects the actual damage.

4. How Will You Determine the Value of My Claim?
The payout for your claim depends on how the damage is assessed. Ask:
– What methods are used to evaluate property damage.
– If you can provide your own estimates or documentation, such as photos or receipts for damaged items.

Why This Matters: Being proactive in documenting damage can help ensure a fair settlement and reduce disputes.

 

5. Are There Any Additional Steps I Need to Take?
Finally, ensure you’re fully informed about your role in the process. Ask:
– If you need to provide further documentation or meet specific deadlines.
– What to do if new damage is discovered after the initial inspection.

Why This Matters: Staying informed about your responsibilities prevents unnecessary delays or claim denials.

Final Thoughts
After a storm, navigating the insurance process can feel daunting, but asking the right questions sets you up for success. Be proactive, document everything, and don’t hesitate to seek help if you feel overwhelmed.

At WSV Group Inc., we specialize in construction/storm recovery services, ensuring homeowners get the support they need during stressful times. If you need help with storm damage restoration or navigating the insurance claims process, contact us today!